800-Venezuela
We provide reliable information for decision making for your carrying out your immigration regularization process. Contact us free of charge at 800-VENEZUELA (800-836398352) and we will gladly assist you.
Do you want to visit Mexico?
Apply for a Mexican visa without a permission to engage in remunerated activities.
Exit and return permit to Mexico
If you have concerns about an exit or return permit to Mexico due to events of force major, learn about the INM process.
Migrant Houses and Shelters in Nuevo León
Learn more about the assistance migrants receive in the migrant houses and shelters in Nuevo León.
General Law on the rights of girls, boys and adolescents and its regulations
It mandates the non-detention of girls, boys and adolescents in immigration centers. Defines the procedure to be followed by immigration authorities, guaranteeing their rights without discrimination (Right to family unity). The Federal and State Prosecutors coordinate and monitor the special protection measures, in addition to determining the principle of best interests as the basis for the administrative process (including non-refoulement).
Where to call in case of emergency
The emergency number in Mexico is: 911.
- Mexican Commission for Refugee Aid (COMAR) in Mexico City: 01 55 5209 8800.
- Consulate of Honduras in Mexico: 001 55 5515 6689 / 001 55 5256 1583.
- Consulate of El Salvador in Mexico City: 001 55 5256 1583.
- Consulate of Nicaragua in Mexico City: 0155 5540 5625.
- National Human Rights Commission: 01 800 715 2000
How to dial out your family's phone number
From Mexico to another city in the country: 01+ (City code) + Destination phone.
From Mexico to the US or Canada: 001 + (Area code) + Destination phone.
From Mexico to Central America or any country in the world: 00 + Country code + (City or area code) + Destination phone.
Any concerns about a migratory process?
Ministry of the Interior - National Institute of Migration. We can help you, dial: 01800 0046264
Any migrant person of Honduran, Salvadoran and Guatemalan nationality who voluntarily wishes to return to their country of origin can apply to the Program
Any migrant person of Honduran, Salvadoran and Guatemalan nationality who voluntarily wishes to return to their country of origin and / or residence, regardless of their immigration status, can apply to the Program.
IOM Mexico City office. Avenida Francisco Sosa 267, Santa Catarina, 04010 Mexico City, Mexico City. (+52) 5536 3954 / (+52) 5536 3922 / Fax 5536 7775
IOM Office Ciudad de Tapachula, Mexico. Boulevard Díaz Ordaz No. 11, Ground floor, Colonia Cedros de Erika. Tapachula, Chiapas, C.P. 30779. (+52) 962-642-5674.
Would you like to return to your country of origin?
Assisted Voluntary Return Program
IOM can support your voluntary return with a free and confidential program. You can contact us or visit us at any of our offices.